FAQ

1. Do you offer free shipping?

Yes. We provide FREE shipping on all orders within the United States.

2. Do you ship internationally?

No. Currently, we only ship within the United States and do not offer international shipping.

3. How long does order processing take?

Orders are processed within 3–4 business days (excluding weekends and holidays).

4. How long does shipping take?

After shipment, delivery usually takes 5–6 business days.
Total estimated delivery time is 8–10 business days.

5. Can I return or exchange my order?

• Returns are accepted within 7 days of delivery.

• Exchanges are accepted within 10 days of delivery.
  Please ensure the item is unused and in its original packaging.

6. When will I receive my refund?

Approved refunds are issued within 5–10 business days to the original payment method.

7. What if my item arrives damaged or incorrect?

Please contact us within 48 hours of receiving your order and provide photos. We will resolve the issue as quickly as possible.

8. How can I track my order?

Once your order is shipped, you will receive a tracking number by email. Tracking updates may take up to 24 hours to appear.